We have seen occasional problems with ExpressCards where Windows does not correctly perform “plug & play” and does not allocate resources to the card. This can result in problems with AltaView finding the device, or the device is found but is seen as only the global device, no 1553 (or ARINC) channels, with invalid config and serial number (reads 0xFFFFFFFF). Normally this condition can be cleared by ejecting the ExpressCard and reinserting it so Windows reassigns resources.
You can use the Windows Device Manager to check the card/resources – the ExpressCard should show up under Jungo. If the card is not shown under Jungo, then it likely shows up as an unrecognized PCI device (under Other Devices). You can right-click on the node and select Update Driver, and select Alta ECD54-1553 MSI (or ECD54-A429 MSI for ARINC cards). Now the device should show up under Jungo. Run AltaView again to see if the device is found.
We have seen cases where the PC has older BIOS that does not work with the ExpressCard. If you have ExpressCard problems you should check for availability of a newer BIOS version and update to the most recent version.
We have seen cases where some specific laptop PCs just will not work with ECD. We have seen this on Dell E6400, Dell E6500, Dell M90, Lenovo Thinkpad L420. These Dell laptops had known issues with ExpressCard discussed on the Dell support forums. In cases like this the solution is to use a different PC or use ENET instead of ECD.
