Contact
Numbers, Locations, Sales, Tech, RMA, Download, General
Alta business hours are 8am to 5pm (08:00-17:00) US Mountain Time. Please use one of the forms below to send an inquiry. Our goal is to respond within 4-8 business hours.
Phone Numbers
Sales Inquiries
U.S. and International
Tel: 888-429-1553 x1 (in US)
Tel: 505-994-3111 x1
Fax: 805-504-8588
Support Requests
U.S. and International
Tel: 888-429-1553 x2 (in US)
Tel: 505-994-3111 x2
Fax: 805-504-8588
General Inquiries
U.S. and International
Tel: 888-429-1553 x0 (in US)
Tel: 505-994-3111 x0
Fax: 805-504-8588
Location - Headquarters: All Correspondences & Shipments
Alta Data Technologies LLC
4901 Rockaway Blvd
Building A
Rio Rancho, NM 87124 USA
tel: 505-994-3111
tel: 888-429-1553 (US Only)
Do not send CUI, ITAR or sensitive Information to Alta without advanced notification and approval. Sender assumes all data security responsibilities and indemnifies Alta from any misuse.
Sales Request
Please provide contact and requirements details. Information on quantity and timeframe is very helpful.
Form Here
Tech Request
For technical support questions, please complete the form below. If possible, please provide the product’s serial number. The serial number is provided on the shipping box and on the product.  For Pre-Sales technical requests, please complete the Sales Request form.
Form Here
RMA Request
For a service-repair return, please complete the form below to receive an RMA number. Detailed description of the product failure is required. NO RETURNS ARE ACCEPTED WITHOUT A RMA NUMBER. Or Call 888-429-1553 (outside US 505-994-3111) x2 for an RMA Number
Form Here
Download Request
Form Here
General Request – Quality, Policies, etc.
Please provide contact and requirements details. Information on quantity and timeframe is very helpful.
Form Here